This is the accredited Dental Clinic Network where you can take advantage of the services associated with your WILDSMILE Oral Health Plan. Check out our Clinic Network and find out which clinics are available at your location.

The WILDSMILE Customer Service Line is available every working day from 9:00 to 13:00 and 14:00 to 18:00 (Portugal schedule).

It's not commum but it's possible to have multiple WILDSMILE Plans. Please pay attention that the benefits of WILDSMILE Plans aren't cumulative with each other and you can only use one WILDSMILE Plan each time that you visit a Partner Clinic.

It's a normal cost call.

Yes, we can help you and suggest the most suitable solution for you, in the opinion of our experts. You will need to describe your problem to us in as much detail as possible so that we can analyze and be accurate in your diagnosis. To do this, you just fill out the form on the homepage by clicking on “Request Budget”.

It's a very simple and uncomplicated adhesion. Just fill your personal details in our Online Form. The process is quickly.

There isn't a minimum or maximum age limit for enjoy all the benefits of our Oral Health Plans.

No, you cannot. The holder of plan must be 18 years old or more. However, you can be included as dependent on this Plan.

There aren't grace periods at WILDSMILE. Your plan is ready to use immediately upon activation / confirmation of the first payment. Dashboard Content Custom types Media library Experiments Documentation Settings Work Planned Archived Typekeyboard_arrow_down Tagskeyboard_arrow_down Authorskeyboard_arrow_down Translationkeyboard_arrow_down English - Great Britain keyboard_arrow_down Settings General Repository Users Plans & Billing Payment History Usage Dashboard Configuration API & Security Experiments Previews Translations & locales Collections Bookmarks Webhooks Misc Danger zone Public FAQ Copy to another locale English - Great Britain keyboard_arrow_down History Duplicate Archive Unpublish View Main Content content_title FAQ

Yes, you can register on our site without any commitment to join a Paid Plan. By the register on our site you have access to a private area and consultation history. You can book online appointments and you will still have a free and lifetime Plan with an average reduction of 11% in dental treatments.

No medical questionnaire or pre-authorization is required to adhere a WILDSMILE Plan.

There are some forms of payment available, depending on the frequency and country in which you are located. You can choose between payment by Credit Card, PayPal, Direct Debit, MB Reference and in some cases Debit Card.

At any time you can subscribe online a WILDSMILE Oral Health Plan. Immediately, you will have all benefits and advantages that are at your disposal. In many cases, you can accumulate the benefits of various plans or insurance.

Your data is safe with WILDSMILE. All data is entered into a Secure Server which encrypts all confidential data relating to your credit / debit card as well as direct debit authorization. Payments will be made through partners legally accredited by the competent authorities. Two situations indicate that you are on a secure site. In the lower left corner of your browser you will find the following symbols: Netscape Navigator: a key; Microsoft Internet Explorer: A Lock. Additionally you may find that upon entering a secure zone of the site, its URL address will begin with https: // (S = Safe).

After using the service in one of the WILDSMILE clinics, payment is already made with the reduction associated with your plan. You should always request to clinic register your appointment, so that you can confirm the acts performed in your private area.

Anytime you make a contact request, you are giving your permission to provide your data to Wildsmile for commercial and marketing purposes. If you are not a member of Wildsmile, your data will remain in our database for a period no longer than 2 years, in accordance with the legislation stipulated by the RGPD in Portugal. If you do not wish these data to be stored during this period, you can make a request to cancel your subscription to the e-mail geral@wildsmile.com.

A WILDSMILE Plan can have to maximum 6 (six) people per Individual Plan. If it's an organization there is no limit.

In your private area you can consult and change your data. If you don't remember your password, you can always request to recover it through your email.

Yes, if you are the Plan holder. Access to your Private Area or contact us to request this change in your Plan.

The WILDSMILE member must show the WILDSMILE card (physical or virtual) with ID document (with photo) that proves your identification.

You need to verify that you are entering your credit / debit card details correctly.

The physical cards will be sent to your registered address about 2 to 3 weeks after the first payment has been confirmed. But have it already spent more time? Check your private area and make sure that the address is correct and / or updated. Contact us to find out what alternatives you have.

The duration of your Plan depends on the period you chose when you subscribe. The most usual period is one year, automatically renewing for same periods, unless you cancel the contract until 15 (fifteen) days of new renovation. This way, you will always be covered and you don't have to worry whenever you need to use your WILDSMILE plan.

Yes, you can. If in your situation, one of other superior plans is more advantageous, you can ask us an UPGRADE Plan at any time. The difference in the monthly or annual amount will be corrected in that moment. You can also request a DOWNGRADE Plan, but just in cases that you have a PREMIUM Plan and you can change for SMART Plan.

Generally, there are two ways to do this. You can make an appointment online (in our site) selecting one partner clinic of WILDSMILE. We will help you to get the date and time that you want, if the clinic is available for that scheduling. Or you can make the appointment directly at one of the clinics belong to the WILDSMILE Network.

On the day that you adhered a WILDSMILE Oral Health Plan, you received an e-mail with your confirmation of membership of the plan, with the contract with the contractual conditions, private area access details and the number of the virtual cards attached. The contract is also available in your Private Area.

The cancellation of contract with WILDSMILE is simple, you just need to register your intention to not renew the contract in your private area or send us an e-mail with your intention. But remember that you should always check the validity of the current contract. Usually, the plans are valid and renewable annually.

It will be send by e-mail the invoices and receipts for your payments. Additionally, you can consult in your private area, extract and movement history at any time with the respective documents.

If you are at the beginning of contract, you can cancel it. After subcribe, you have 14 days to cancel the contract with WILDSMILE, but for that you can't have used the plan. The amount that you payed will be refunded to your account or card that gave rise to the purchase within 30 days.

The toothbrush offer is valid for SMART and PREMIUM Plans with at least 2 paid members. They are send every 3 months to all members associated with the plan, as long as it's valid. Contact us to find out what you need to change or add to your plan to get this offer.

Yes, you can make an appointment at any Clinic of Wildsmile Network, independent of your residence area.